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Connecting Client Feedback to Organizational Improvement at Haley & Aldrich
Melissa McEwen + Ben Chandler,
Haley & Aldrich
As a Certified Lean Practitioner at Haley & Aldrich, Melissa is focused on helping clients and professionals improve design and management of the Built Environment, with a particular emphasis in process improvement, systems thinking, and strategic planning. Melissa combines 15+ years of engineering consulting experience with Lean-based facilitation and management consulting skills to increase business performance by tackling complex organizational and process management challenges facing design and construction teams, facilities managers, administrators and executives. Melissa has been on a lean journey for 8 years.
 
#AskFinch: How Shepley Bulfinch Improved Knowledge Sharing through Measurement
Jim Martin
Shepley Bulfinch
5 Ways to Amplify Your Communities of Practice
Sue Marshall
Jasmax
7 Things I Wish I’d Known Before Becoming a Knowledge Manager
Jennifer Faist
Knowledge Architecture
Architecting a Collaborative Culture Using TheCR’s Working Out Loud Framework
Rachel Happe
The Community Roundtable
Behind the Scenes of Shive-Hattery’s Leadership Development Program
Jim Lee
Shive-Hattery
Behind the Scenes: Crowdsourcing Marketing Videos
Emily Hooper
IA Interior Architects
Building Knowledge Strategies with Search Data
Drew Wiberg
Eppstein Uhen Architects
Connecting Client Feedback to Organizational Improvement at Haley & Aldrich
Melissa McEwen + Ben Chandler
Haley & Aldrich
Data Visualization and Space Analytics at Ayers Saint Gross
Lisa M. Keith
Ayers Saint Gross
From Peer Groups to Communities of Practice: A 20-Year Journey
Gil Hantzsch
MSA Professional Services
Launching NASA’s Knowledge Management Program
Ed Hoffman
NASA
Push vs. Pull: A Simple Approach to Improve Knowledge Sharing
Stefnee Trzpuc
BWBR
Smarter by Design: A Knowledge Management Manifesto for the AEC Industry
Christopher Parsons
Knowledge Architecture
The 7 Habits of Highly Effective Knowledge Management Organizations
Carla O’Dell
APQC
The AEC Librarian of the Future
Julie Weston
HGA
The Evolution of Knowledge Management at AEI
Krista Murphy
Affiliated Engineers, Inc.
Panel Discussion: The Life of an AEC Knowledge Management Leader
Q&A Panel
KA Connect 2016
Q+A with Carla O’Dell: Knowledge Management Best Practices
Carla O’Dell
APQC
Q+A with Emily Hooper: Digital Marketing at IA Interior Architects
Emily Hooper
IA Interior Architects
Q+A with Gil Hantzsch: Communities of Practice at MSA Professional Services
Gil Hantzsch
MSA Professional Services
Q+A with Haley & Aldrich: Connecting Client Feedback to Organizational Improvement
Q&A Panel
Haley & Aldrich
Q+A with Jim Martin: Knowledge Management at Shepley Bulfinch
Jim Martin
Shepley Bulfinch
Q+A with Krista Murphy: Knowledge Management at AEI
Krista Murphy
Affiliated Engineers, Inc.
Q+A with Lisa M. Keith: Data Visualization and Space Analytics
Lisa M. Keith
Ayers Saint Gross
Q+A with Rachel Happe: Community Management Best Practices
Rachel Happe
The Community Roundtable
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