Featured Video: Knowledge Management 101

In his KA Connect 2016 talk, Christopher Parsons shares his vision for the future of Knowledge Management in the AEC industry, which is based on Knowledge Architecture’s client work with over 90 leading AEC firms and producing seven KA Connect conferences on AEC Knowledge Management.

Watch this video to learn what knowledge management is, why it matters, and strategies for managing knowledge and building knowledge management teams.

Smarter by Design: A Knowledge Management Manifesto for the AEC Industry

Christopher Parsons of Knowledge Architecture at KA Connect 2016.

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Posted: April 18th, 2017 | Filed under: All Posts, Featured Talks | Tags: | Comments Off on Featured Video: Knowledge Management 101

What is the State of Knowledge Management in the AEC Industry?

Knowledge Architecture created KA Connect in 2010 because we noticed a gap in the AEC industry—no one was looking at knowledge management in a holistic way.

Five years later, with five KA Connect conferences exploring the role of knowledge management in the AEC industry under our belts, and over 2,000 individuals in the KA Connect LinkedIn Group Community, we noticed another gap. We believed a knowledge management benchmarking tool for the industry is the pivotal next step in advancing the practice of knowledge management in the AEC industry.

This is why we decided to build the State of Knowledge Management in AEC Survey and formally gather industry data to create this benchmarking tool. The statistics from the survey will help AEC firms evaluate their use of knowledge management in comparison to peer firms and competitors, as well as implement new strategies for managing knowledge.

Christopher Parsons presented findings from the survey at KA Connect 2015. You’ll find survey highlights, videos, and other additional resources below. We hope you find them useful. Please feel free to send any questions or comments to us at

Knowledge Management in AEC Leadership by Firm Size


Knowledge Management in AEC Leadership Full Time or Part Time

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Posted: August 12th, 2015 | Filed under: All Posts | Tags: | Comments Off on What is the State of Knowledge Management in the AEC Industry?

KA Connect 2015 Conference Videos Now Available

The talks from KA Connect 2015 are now available online.


Posted: July 13th, 2015 | Filed under: All Posts | Tags: | Comments Off on KA Connect 2015 Conference Videos Now Available

15 Reasons to Attend KA Connect 2014

KA Connect 2014 Mosaic

The A/E Firm Website of 2015
Jason Mlicki, Principal, Rattleback

The 4×4 Model for Winning Knowledge Content
Bill Shander, Founder/CEO, Beehive Media

AEC-APPS: Community as a Competitive Advantage
Nick Holt, Technical Director, Skidmore, Owings & Merrill

Secrets of Great Communities & Community Managers
Vanessa DiMauro, CEO and Managing Partner, Leader Networks

Buildings: The Ultimate Smartphone Accessory
Alex Serriere, Director of Research, TEECOM

Future-Proofing your Design Technology Strategy
Steve Sanderson, Director of Implementation, CASE

What Transportation Can Be: Technology for the Next Generation
Bruce Haldors, President and CEO, Transpo Group

Connect your Future: Building the Connected Practice of Tomorrow
Christopher Parsons, Founder and CEO, Knowledge Architecture

Integrated Knowledge Flow: Enhancing Culture and Practice
Stefnee Trzpuc, Knowledge Management Specialist, BWBR

Change is the New Black: Building a Sharing Culture at
Mead & Hunt

Pat Peyton, Leader of Knowledge Management, Mead & Hunt
Kathy Schumann, Leader of Employee Communications, Mead & Hunt

Scenario Planning: A Creative Tool for Future Strategies
Ray Kogan, President, Kogan & Company

Successful Knowledge Transfer During Leadership Transition
Andy Fry, COO, Magnusson Klemencic Associates

Connecting People with Data
Nick Vlattas, COO, Hanbury Evans Wright Vlattas + Company

The Case for Thought Leadership in the AEC Industry
Bob Buday, Partner, Bloom Group LLC

Join us at KA Connect 2014

KA Connect 2014 will take place at San Francisco’s Yerba Buena Center for the Arts on June 3rd and 4th, 2014.

We’ll be announcing additional speakers and program details over the next several months.

Take advantage of early registration pricing while we plan.

Before February 18th, 2014 $995.00
After February 18th, 2014 $1,195.00
After April 4th, 2014 $1,395.00

Register Now

Posted: January 28th, 2014 | Filed under: All Posts | Tags: | Comments Off on 15 Reasons to Attend KA Connect 2014

Share Your Story at KA Connect 2014

It’s our fifth year! Over the past four years, more than 140 speakers have shared their stories from the KA Connect stage. We’ve attracted a growing audience of AEC industry professionals from all over the world, with 165 people joining us for KA Connect 2013.

We’re building the program for KA Connect 2014 and seeking great stories about the following topics:

  • Websites + External Communications
  • Content Development + Reuse
  • Intranets + Internal Communications
  • Technology Best Practices
  • Data Visualization
  • Building Knowledge Teams
  • Leading a Connected Practice

A successful KA Connect talk will:

  • Tell a compelling story
  • Make an argument for an idea
  • Teach us something

For examples of talks from previous years, click here.
We will accept submissions for KA Connect 2014 talks on a rolling basis through February 4th, 2014. The sooner you submit your application, the better shot you have at being considered for the program.

Posted: December 9th, 2013 | Filed under: All Posts | Tags: | Comments Off on Share Your Story at KA Connect 2014

KA Connect 2012: The Future of Practice


The Future of Practice: Research, Marketing, and Technology in the AEC Industry

KA Connect 2012 is a knowledge and information management conference for the AEC industry.

Our focus this year will be on three intersecting trends driving the future of practice — research, marketing, and technology.

Thought leaders from all over the world will come together to share case studies, best practices, and ideas about how they organize information and manage knowledge in their firms.

Join us for a fun and dynamic event filled with short talks, collaborative discussion groups, and networking with some of the smartest folks in the industry.

Take advantage of early registration pricing while we plan. 

We’ll be announcing speakers, program details, and hotel information throughout the fall.  In the meantime, you can register early at our best rate.

Before October 11, 2011 $795.00
Before January 11, 2012 $995.00
Before March 11, 2012 $1,195.00
After March 11, 2012 $1,395.00

We’ve moved the conference to San Francisco’s downtown museum district. We hope to see you at Yerba Buena Center for the Arts on April 11th and 12th.

Posted: August 11th, 2011 | Filed under: All Posts | Comments Off on KA Connect 2012: The Future of Practice

James Kent on Boiling Up Social Media and Web Content via Thornton Tomasetti’s Intranet

James Kent

This interview with James Kent, Chief Marketing & Communications Officer at Thornton Tomasetti, a leader in engineering design, investigation and analysis serving clients worldwide on projects of all sizes and complexity, was conducted and condensed by Christopher Parsons.

Christopher Parsons: I’ve looked at hundreds of architecture and engineering intranets over the last year and a half. I’ve never seen this much content. This is really exceptional.

James Kent: Thank you. Our intranet is divided into two broad areas: links to firm-wide resources and what journalists would call “the news hole,” that is, various kinds of editorial content. The news hole is divided into four kinds of content: We have a lead feature story front and center, with a big image; below that we have three news stories with smaller thumbnail images; below those we have four elements you might call “departments” and in the right rail are very short, newsy items, including an “image of the week,” which employees across the firm submit. We update the site once a week, unless there is something really urgent, which goes up right away.

The feature is usually the longest, most important, and most timely element. News stories generally run shorter. We have five “departments:” Sustainability features anything related to our green efforts; Tech Talk is the most technical engineering element, like mini-seminars; Project Spotlights generally feature two key projects per week in 200 words or less; Media Mentions is what others are saying about us in the press and on blogs, etc., and Talks & Papers is presentations we have made or papers published. Nearly all the editorial content is generated by one editor, with help from another part-time writer, so it comes from 1.5 writers.

Taken as a whole, this is our corporate knowledge, right? We’re generating all this stuff, and capturing all this information. What else can we do with it?

What we do every week is sit down, the three of us — the intranet editor, the web manager and me — and say, “OK, of all this stuff on the intranet, what should we boil up to the public site, to our Facebook page, to YouTube? What should we tweet about? Which should go on the public website?”

We basically share everything that is not proprietary or confidential. We don’t share information that we think is a competitive advantage. But we share all other information that we think may help clients, business partners, students, and anyone else interested in learning about our work or the AEC community.

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Posted: August 4th, 2011 | Filed under: All Posts, Interviews | 2 Comments »

Alex Serriere on Research and Development at TEECOM Design Group


This interview with Alex Serriere, Director of Research at TEECOM Design Group, which offers telecommunications, security, and audiovisual systems engineering services nationally, was conducted and condensed by Christopher Parsons.

Christopher Parsons : Was there a research role before you joined TEECOM or did you create it?

Alex Serriere: I was hired as a Junior Design Engineer into a research role that wasn’t really defined at all. The intention from the beginning was to have a research group, but at the time, no one was really sure what that meant. We created the position with the hope that something interesting would develop. I would certainly say in the last three years, something interesting has developed. However, at the time I joined TEECOM, there was definitely nothing concrete in terms of what I was to do; how I was to do it; how was I going to integrate that into our process.

CP : Was the research group created to be a differentiator or did you feel that TEECOM needed to create a research group to keep up with your competition?

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Posted: August 4th, 2011 | Filed under: All Posts, Interviews | 2 Comments »

Hobson Hogan on Measuring the Value of Knowledge-Based Firms


This interview with Hobson Hogan, principal at ZweigWhite, which offers management consulting and valuation services to the architecture and engineering industry, was conducted and condensed by Christopher Parsons.

Christopher Parsons: What’s different about the way that we do valuations and acquisitions in architecture and engineering compared with other industries?

Hobson Hogan: Architecture and engineering is a very people-oriented business. The true assets are the very bright people who are designing, managing projects, and getting the work done; they’re the assets. People don’t really reside on the balance sheet from a financial perspective. You see their work manifested in the income statement, but there’s no really good financial way to measure what they bring to the table on the balance sheet. That’s different than an industrial business that has a lot of fixed assets.

From a valuation standpoint, and especially in transactions, it tends to make architecture and engineering firms a little more risky and difficult to value, because people have free will and can leave at any time. While some firms do have some intellectual property, the true value of most architecture and engineering firms is the ability for the people to get work and do the work, over and over again. That means happy clients and happy designers.

CP: Tom Stewart has written two excellent books on knowledge management, Intellectual Capital and The Wealth of Knowledge. Stewart’s taxonomy for looking at intellectual capital is broken into three types: human capital, which is the people themselves; structural capital, meaning the databases, the process, the patents, and the knowledge firms put into systems; and then the relational capital, meaning all of the clients, consultants, partners, and vendors. Is analyzing structural and relational capital part of your methodology for valuing architecture or engineering firm?

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Posted: July 18th, 2011 | Filed under: All Posts, Interviews | Comments Off on Hobson Hogan on Measuring the Value of Knowledge-Based Firms

The videos are up!


We just posted the talks from KA Connect 2011. Watch them here.

Posted: June 1st, 2011 | Filed under: All Posts | Comments Off on The videos are up!