John Soter, Principal, ZweigWhite
John Soter believes that creating a culture of learning is the most important role of the leader. Absent the active engagement of the leadership, investments in knowledge and learning programs, systems, and tools are doomed to fail.
“In demonstrating commitment with a strong personal endorsement, leaders of organizations signal the importance and shape of the new environment…Once “the why” is established, and not before, the tools, systems, structures and other “how” elements can follow. “ (9:44)
John’s measured, and serious talk at KA Connect 2010 hit on a critical issue without pulling any punches.
Watch “A 12-Step Program for a Learning Organization” to see how John entertained conference attendees by reading from the “Holy Book of Knowledge Management and Learning,” sharing a parable about apes, and suggesting a 12-step recovery program for leaders of learning organizations.