Jonathan Bykowski on Continuous Improvement at Array Architects

Are you curious to know why Array Architects employs a Lean Six Sigma Black Belt, an Industrial Engineer, and a Director of Continuous Improvement? We were. That’s why we invited Jonathan Bykowski to speak at KA Connect 2015.

So why not pull up a chair, lean back, and watch Jonathan talk about Array Architects’ continuous improvement journey.

Lessons Learned from Array Architects’ Continuous Improvement Journey

Jonathan Bykowski of Array Architects at KA Connect 2015.

00:10 Admitting We Had a Technology Problem
01:32 Realizing It Was a Bigger, Process Problem
02:51 Transitioning to Lean and Continuous Improvement
04:14 Four Lessons Learned on Array’s Continuous Improvement Journey
04:37 Lesson #1: Tools Don’t Create Change, People Create Change
06:40 Lesson #2: Don’t Start With Huge, Systemic Cultural Issues
08:50 Lesson #3: Leadership Needs to Drive Early Improvement Projects
10:01 Lesson #4: Invest in Some Amount of Lean Training for the Whole Organization
11:24 A Moment of Clarity: The Plan, Do, Study, Act (PDSA) Model
13:31 The PDSA Model in Action: Improving Door Hardware Schedules
15:22 We Don’t Have to Know the Answer to Start the Conversation
15:48 Improving Continuous Improvement
16:45 How Array Uses Value Stream Mapping
16:45 How Array Uses Value Stream Mapping
18:20 What’s Next?

Play Video >

Q+A with Jonathan Bykowski: Continuous Improvement at Array Architects

Christopher Parsons of Knowledge Architecture interviews Jonathan Bykowski of Array Architects at KA Connect 2015.

00:36 What is a Six Sigma Black Belt? Why would an architect want one?
01:54 You have an Industrial Engineer on staff at Array Architects. What is her background and what does she do within your firm?
02:45 Can you talk about balancing rapid improvement with the desire for perfection?
04:20 How do you work on improvement projects when the (perceived) root cause might be out of the firm’s control?
04:37 Lesson #1: Tools Don’t Create Change, People Create Change
05:50 What advice do you have for applying Root Cause Analysis techniques correctly?
07:14 How do you prioritize your improvement projects?
08:54 What is Value Stream Mapping? How do you apply it at Array Architects?
12:16 How do you know if Continuous Improvement is right for your organization?
14:17 What’s the outcome or deliverable of Value Stream Mapping?
16:32 How do you successfully implement process improvements in a creative environment?
20:40 Are Knowledge Management and Process Improvement related?
21:37 Has your organization experienced any change fatigue? If so, how have you worked through it?
23:28 How do you communicate what improvement projects are going on throughout the office? How transparent are you?

Play Video >

Posted: August 18th, 2015 | Filed under: All Posts, Featured Talks | Tags: | Comments Off on Jonathan Bykowski on Continuous Improvement at Array Architects

Comments are closed.